Privacy Policy

Effective Date: 02/23/2026
Website: Toytigo.com

1. Introduction

Welcome to Toytigo.com (“Toytigo,” “we,” “us,” or “our”). We are committed to protecting your privacy and safeguarding your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from Toytigo.com (the “Site”), which operates using the WooCommerce e-commerce platform.

By using our Site, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal information in the following ways:

A. Information You Provide Directly

When you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer service
  • Participate in promotions or surveys

We may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party payment processors)
  • Order history
  • Account login details

B. Automatically Collected Information

When you visit Toytigo.com, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring website URLs

This information is collected using cookies and similar technologies.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (only with your consent)
  • Detect and prevent fraud
  • Comply with legal obligations

4. Cookies and Tracking Technologies

Toytigo.com uses cookies to:

  • Enable website functionality
  • Remember your preferences
  • Analyze traffic and performance
  • Support marketing and advertising efforts

You may disable cookies in your browser settings; however, doing so may affect website functionality.

5. Payment Processing

We do not store complete credit card information on our servers. Payments are securely processed through trusted third-party payment providers that comply with PCI-DSS standards.

These providers may collect and process your payment information according to their own privacy policies.

6. Sharing of Personal Information

We do not sell your personal information.

We may share your information with:

  • Payment processors
  • Shipping and fulfillment providers
  • IT service providers and hosting companies
  • Marketing service providers (with consent)
  • Legal or regulatory authorities when required by law

All third parties are required to protect your information and use it only for the services they provide to us.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce agreements

When no longer required, personal information is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational safeguards, including:

  • SSL encryption
  • Secure hosting infrastructure
  • Restricted internal access
  • Regular security monitoring

While we take reasonable steps to protect your information, no system can guarantee absolute security.

9. Your Rights Under Canadian Law

Under PIPEDA, you have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Withdraw consent (subject to legal or contractual restrictions)
  • Request deletion where appropriate

To exercise these rights, please contact us using the information below.

10. International Data Transfers

Your information may be stored or processed outside of Canada (e.g., by cloud service providers). When this occurs, we ensure appropriate safeguards are in place to protect your personal information in accordance with Canadian law.

11. Children’s Privacy

Toytigo.com does not knowingly collect personal information from children under the age of 13 without parental consent. If you believe a child has provided us with personal information, please contact us immediately.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of the revised policy.

14. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Toytigo.com
Email: info@toytigo.com
Phone: 416-878-1084 – 416-854-2827